Applicants changing addresses, phone numbers or banking information should notify FEMA immediately. Missing or erroneous information could result in delays in receiving assistance.
Callers to the FEMA Helpline should refer to the nine-digit number they were issued at registration. This number is on all correspondence applicants receive from FEMA and is a key identifier in tracking assistance requests.
Survivors can also call the helpline to:
- Update insurance information.
- Receive information on the home inspection process.
- Add or remove the name of a person designated to speak for the applicant.
- Find out if FEMA needs more information about their claim.
- Update FEMA on the applicant’s housing situation.
- Learn how to appeal an eligibility determination.
- Get answers to other questions about their applications.
- Online at disasterassistance.gov.
- Download the FEMA mobile app.
- Call the FEMA Helpline at 800-621-3362. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service.
Keeping in touch with FEMA allows survivors to keep their recovery on track.
Original source can be found here