FEMA inspections will help determine whether a home is safe, sanitary and livable. To determine whether an applicant is eligible for assistance, FEMA considers the home’s interior and exterior structural soundness; whether the electrical, gas, heat, plumbing and sewer or septic systems are functional; and whether the home is livable and can be entered and exited safely. FEMA inspections will also consider damages to personal property.
At times there can be language or other barriers to completing the inspection. If you need accommodations for language or a disability, call 800-621-3362 in advance of the inspection and let FEMA know your needs.
The first step for a FEMA inspection starts with a phone call, text message or email from a FEMA inspector to the applicant to schedule an appointment. Be aware that phone calls from FEMA may come from an unknown number. The inspector will try to make contact up to three times over three days. The case will be locked if the inspector cannot reach you after three attempts.
The inspection process usually takes 30 to 40 minutes. If you were able to take photos or video of interior or exterior damage to the home, show them to the inspector.
Survivors who are unable to meet with the FEMA inspector for an inspection, can have a friend or relative act on their behalf to meet with the inspector. But first they must submit to FEMA a written and signed request for third-party, which is a legal document, authorizing another person who is at least 18 years of age to meet with the inspector and to provide and receive information from FEMA on their behalf.
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