What to Expect After Applying for FEMA Assistance

If you live in Cross, Lonoke and Pulaski counties and were affected by the March 31 storms and tornadoes, FEMA may be able to help with temporary housing expenses, basic home repairs or other essential disaster-related needs that are not covered by insurance. 

Residents in the designated counties can apply online at disasterassistance.gov, by calling 800-621-3362, or by using the FEMA mobile app. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service.

Federal Emergency Management Agency (FEMA) | Federal Emergency Management Agency (FEMA)

During the application process, FEMA personnel will ask for:

• A current phone number where you can be contacted.
• Your address at the time of the disaster and the address where you are now staying.
• Your Social Security Number.
• A general list of damage and losses.
• Banking information if you choose direct deposit.
• If insured, the policy number or the agent and/or the company name.

Applicants are required to inform FEMA of all insurance coverage that may be available to them to meet their disaster-caused needs. Insured applicants must provide documentation that identifies their insurance settlements or benefits before FEMA will consider their eligibility for categories of assistance that may be covered by private insurance. If applicants are unable to locate important documentation, FEMA will work with them to identify other ways to verify information.

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